Frequently asked questions.

How do travel advisors get paid?

We believe transparency builds trust, so we’re always clear about how we’re compensated.

In most cases, booking hotels, tours, and experiences through us does not cost you anything extra. For these bookings, we’re typically compensated by our travel partners after your trip, at no additional cost to you.

Some services — such as one-on-one consultations, custom itinerary design, or full end-to-end planning — do involve a clearly outlined planning fee. These fees reflect the time, care, and expertise involved in curating a personalized journey and are always discussed upfront.

We’ll always explain which services are complimentary and which involve a fee, so you can decide what level of support makes sense for your family with no surprises.

Do we pay more by booking through you?

No — and in many cases, families receive more value by booking through us.

You generally pay the same rates you’d find booking on your own, and sometimes less. Our partnerships often include preferred perks such as room upgrades, early check-in or late check-out (when available), and added amenities, benefits that aren’t always visible online.

As an example, as certified Universal Studios travel advisors, we’ve helped families save up to $1,500 on a three-day trip by accessing preferred pricing and structuring the visit strategically. These advantages come from established relationships and insider knowledge that individual travelers typically don’t have access to.

More importantly, you gain guidance, advocacy, and support before, during, and after your trip, without the added stress of managing bookings or navigating changes on your own

Can we use just one service, or do we need full planning?

You can use as much, or as little, of our service as you need.

Some families begin with a one-hour consultation. Others ask us to assist only with accommodations or a specific part of the trip. Many choose full end-to-end planning. There’s no required package and no pressure to upgrade.

We’ll help you choose the level of support that fits your trip and planning style.

What is the Family Travel Survey, and why is it important?

Our Family Travel Survey is a thoughtfully designed questionnaire that helps us understand your family beyond basic logistics.

It captures details like travel pace, comfort preferences, interests, energy levels, and how your family likes to explore and connect. These insights allow us to design journeys that feel intuitive and personal, saving you time and avoiding generic recommendations.

It’s one of the most important tools we use, and a key reason our itineraries feel tailored, not templated.

Do you plan off-the-beaten-path destinations or unusual itineraries?

Yes, and this is one of our specialties.

We love helping families explore destinations from unexpected angles, whether that’s uncovering quieter corners of well-known places or guiding you toward destinations that feel genuinely underexplored.

That might mean discovering southern Italy through places like Paestum, choosing Northern Europe during peak summer for its calm and culture, or planning a family adventure to places like São Tomé and Príncipe, where lush landscapes and remote beaches feel cinematic and untouched.

We don’t offer a fixed list of destinations. Instead, we match places and experiences to your family’s interests, comfort level, and sense of adventure.

Do you work with different budgets and travel styles?

Yes. We plan journeys across a wide range of budgets and travel styles.

Whether your family prefers casual comfort, adventure-focused trips, bespoke experiences, or a mix of all three, we design journeys that feel aligned and elevated.

Do you only plan international trips?

No. We plan both domestic and international travel.

Some of the most meaningful trips happen closer to home or in familiar destinations seen from a new perspective. Every journey receives the same care and thoughtfulness, regardless of distance.

What if plans change while we’re traveling?

Travel rarely goes exactly as planned, especially with families.

If you’re working with us beyond a consultation, we provide support before, during, and after your trip. When plans shift, we help adjust logistics, suggest thoughtful alternatives, and troubleshoot issues so you can stay focused on enjoying the journey.

How do we get started?

This is a relaxed, no-obligation conversation where we learn about your family, your travel ideas, and the kind of support you’re looking for. From there, we’ll recommend next steps that make sense for you.